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West End Medical Centre

Monday to Friday: 8:00 am – 5:00 pm
Saturday: 8:30 am – 1:00 pm

Holiday Season Closure
Closed:  3:00 pm, 23rd December 2024
Re-opening: 8:00 am, 2nd January 2025

This general practice is AGPAL accredited

Compassionate and trusted West End Doctors

Located in the vibrant neighborhood of West End in Brisbane, our medical centre stands proudly as an integral part of a comprehensive medical precinct, catering to the diverse healthcare needs of the local community.

Our team of compassionate and trusted female and male doctors are dedicated to providing exceptional care for patients of all ages, ensuring the well-being of every member of the family. With a broad spectrum of services, we offer comprehensive medical care, ranging from routine check-ups and preventive care to specialized treatments and chronic disease management. Our commitment to patient-centered care, coupled with our state-of-the-art facilities, enables us to deliver personalised healthcare that meets the highest standards.

Doctors at West End Medical Practice

Conveniently Located at the Montague Markets, West End, South Brisbane

Our clinic is conveniently located in West End, Brisbane at the Montague Markets. The clinic is readily accessible to residents in surrounding suburbs such as Highgate Hill, Brisbane City, East Brisbane, South Bank and Dutton Park.

Part of the Healthcare Hub Medical Precinct

Our medical clinic is a part of the medical precinct, the ‘Healthcare Hub’, which is a level of healthcare services conveniently located together for the West End community. Healthcare services include radiology, physiotherapy, psychology, pathology, dietician and more.

Patient Info

We welcome all patients to our West End family medical clinic. Please complete the New Patient form prior to attending the clinic for the first time.

West End Medical Clinic Fee Structure

MONDAY TO FRIDAY
Bulk Billed Standard Consultations FEE REBATE OUT OF POCKET
Children 12 years and under

(Dr Wyndham: 16 years and under)

na na 0
Pension & Concession Card Holders

(except Dr Wyndham and Dr Tang)

na na 0
DVA Gold for approved services

(except Dr Wyndham)

na na 0
Privately Billed Standard Consultations FEE REBATE OUT OF POCKET
Up to 6 mins $59.60 $19.60 $40.00
6 to 15 mins $82.85 $42.85 $40.00
15 mins to 20 mins $82.85 $42.85 $40.00
20 mins to 40 mins $122.90 $82.90 $40.00
40 mins to 60 mins $162.15 $122.15 $40.00
Over 60 mins $237.90 $197.90 $40.00
Phone Consultations – Standard Consultations FEE REBATE OUT OF POCKET
Up to 6 mins $59.60 $19.60 $40.00
6 to 15 mins $82.85 $42.85 $40.00
15 mins to 20 mins $82.85 $42.85 $40.00
20 mins to 40 mins $82.85 $42.85 $40.00
40 mins to 60 mins $82.85 $42.85 $40.00
Over 60 mins $82.85 $42.85 $40.00
Phone consultations – MY MEDICARE Registered patients FEE REBATE OUT OF POCKET
If patients register for my Medicare, telehealth fees reduce
20 mins to 40 mins $122.90 $82.90 $40.00
40 mins to 60 mins $162.15 $122.15 $40.00
SATURDAY
Pension card holders, children under 12 DVA patients are continued to be bulk billed (exception for some doctors applies as above)
Privately Billed Standard Consultations FEE REBATE OUT OF POCKET
Up to 6 mins $69.60 $19.60 $50.00
6 to 15 mins $92.85 $42.85 $50.00
15 mins to 20 mins $92.85 $42.85 $50.00
20 mins to 40 mins $132.90 $82.90 $50.00
40 mins to 60 mins $172.15 $122.15 $50.00
Over 60 mins $247.90 $197.90 $50.00
 from 1 pm onwards on Saturday– Gap fee remains the same but The Total a patient pays increases as the Medicare rebate increases.
Phone Consultations – Standard Consultations FEE REBATE OUT OF POCKET
Up to 6 mins $69.60 $19.60 $50.00
6 to 15 mins $92.85 $42.85 $50.00
15 mins to 20 mins $92.85 $42.85 $50.00
20 mins to 40 mins $92.85 $42.85 $50.00
40 mins to 60 mins $92.85 $42.85 $50.00
Over 60 mins $92.85 $42.85 $50.00
Phone consultations – MY MEDICARE Registered patients FEE REBATE OUT OF POCKET
If patients register for my Medicare, telehealth fees reduce
20 mins to 40 mins $132.90 $82.90 $50.00
40 mins to 60 mins $172.15 $122.15 $50.00
Privately Billed Standard Consultations  – NON MEDICARE FEE REBATE OUT OF POCKET
 (Face to face and phone consultations)
Up to 20 mins $100.00 na $100.00
20 mins to 40 mins $150.00 na $150.00
40 mins to 60 mins $245.00 na $245.00
Over 60 mins $320.00 na $320.00

 

Kindly note:

  • Fees are a guide only and pricing is at the discretion of the Doctor.
  • Bulk Billing is not available for all doctors.
  • Patients who do not have Medicare eligibility will have different fees. Please contact our friendly reception team for details
  • Dr Leon Tang and Dr Farshid Kaviani have their own pricing structure, please contact reception for full details
  • Dr Leon Tang does not bulk bill healthcare card holders and pensioners
  • Dr Rachel Wyndham:
    • An out of pocket fee of $50 applies for a standard consult of up to 15 minutes, except for children under the age of 16, and patients over 75 years of age. Please note longer consults will attract a higher out of pocket fee of $60.
    • A discounted out of pocket fee of $35 applies for full time students, pensioners under 75, healthcare card holders and patients under 21 years.
    • Chronic Disease plans are bulk billed
    • Mental Health Care Plans and reviews have an out of pocket fee of $50.
    • Mirena, Implanon Insertion and Removal, Iron Infusions will be quoted as per Dr Wyndham. A $50 deposit will be required at the time of booking which is a non refundable deposit if you cancel within 24 hours prior to your appointment.
    • Failure to attend a scheduled appointment with Dr Wyndham without the courtesy of informing us at least 24 hours beforehand, will result in a penalty fee of $50.

 

Bulk-Billing:
  • Bulk-billing of standard consultations is available for eligible patients.
  • Health assessments and GP management care plan appointments are usually bulk-billed.
  • Any procedures, non-government funded vaccines, commercial driver’s licence medical examination, pre-employment medical examination, CTP insurance, medical reports/records etc are not eligible for bulk billing. Please discuss with our reception staff.
Telehealth Appointments
  • Telehealth appointments with Medicare rebates, are only available for patients who have had a face-to-face consultation at our clinic within the last 12 months.  Otherwise, it will be a 100% Private consult, with no Medicare rebates.
Medicare Cards
  • Any patients who do not have a valid Medicare Card at the time of their appointment will be charged 100% Private consultation fees.
Medicare Rebate Claiming
  1. Easyclaim – We have EFTPOS Terminal at our clinic which can process Medicare rebates on the spot. Physical EFTPOS / Debit card may be required for instant rebate.
  2. Online Claim – We may submit the online claim for patient and payment will be deposited into patient’ s nominated bank account within 3 business days.
  3. Patient self-claim – receipt can be issued to you after your consultation which can be used to make a claim online on through your MyGov account or visit one of the Medicare centers.
Workcover 
  • Patient is expected to pay for the first consult until it is known that the case is accepted by Work Cover and a Work Cover number is provided.

Specialised services may have different fee structure. Please enquire with our friendly reception team.

West End Medical Clinic FAQs

Is there parking available at Top Health Doctors West End?

Yes, there are 290 underground car park bays at the Montague Markets which are free for three hours.

What facilities are available near the West End Medical Centre?

Top Health Doctors West End is a part of the medical precinct, "Healthcare Hub' where there are numerous health services including Physiotherapy, Radiology, Psychology, Dietitian to mention a few! There is also a large chemist and Woolworths in the centre, along with many boutique stores and cafes.

Are there after hours appointments at Top Health Doctors West End?

West End clinic is open till 7 pm weekdays for your convenience. We are also open Saturdays 8:30 am to 1:30 pm.

Does Top Health Doctors West End offer bulk billing?

Top Health Doctors West End is a mixed billing practice.

We will bulk bill children under the age of 12 years, Pension, healthcare and DVA card holders.

Dr Samuel Min privately bills all patients on a Saturday.

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