Our Practices Focus on Quality, Time and Better Health Outcomes

At Top Health Doctors, we are proud to offer mixed billing across all our locations. Charging a gap fee allows us to provide the high standard of care our patients expect, care that is thorough, unhurried, and focused on long-term health outcomes rather than rushed appointments.

Healthcare has changed significantly, and our pricing reflects our commitment to quality, continuity of care, and patient wellbeing.

What Is Mixed Billing?

Mixed billing means that part of your consultation is covered by Medicare, and part is paid as a gap fee.

This approach helps us balance:

  • Fair access to healthcare
  • Financial sustainability of our practices
  • The ability to deliver longer, higher-quality consultations

Many patients still receive a Medicare rebate, with the gap fee covering the true cost of providing comprehensive medical care.

 

Why Do We Charge a Gap Fee?

1. Longer, More Meaningful Consultations

Charging a gap fee allows our doctors to:

  • Spend more time with each patient
  • Address multiple or complex health concerns in one visit
  • Focus on prevention, not just quick fixes

Better care takes time and time matters.

 

2. Better Health Outcomes

Research and experience show that longer consultations lead to better outcomes, including:

  • More accurate diagnoses
  • Fewer repeat visits for the same issue
  • Better chronic disease management
  • Improved mental health support

Our mixed-billing model supports care that is proactive, not rushed.

 

3. Continuity of Care

At Top Health Doctors, we prioritise continuity of care, meaning:

  • You can regularly see the same GP
  • Your doctor knows your medical history
  • Care is coordinated and consistent over time

This continuity is essential for managing ongoing conditions and achieving better long-term health.

 

4. Supporting High-Quality Medical Practices

The cost of running a modern medical practice continues to rise, including:

  • Staff wages and training
  • Practice nurses and allied health support
  • Medical equipment and technology
  • Accreditation, compliance, and safety standards

The gap fee helps ensure all Top Health Doctors locations remain sustainable, well-staffed, and equipped to deliver safe, high-quality patient care.

 

Do You Still Bulk Bill?

We continue to offer bulk billing for eligible patients and specific services, in line with Medicare guidelines. Please speak with our reception team or your doctor to confirm eligibility.

Our mixed-billing approach ensures we can continue caring for vulnerable patients while maintaining quality for everyone.

 

Transparent, Patient-First Pricing

We believe in:

  • Clear communication about fees
  • No surprise charges
  • Respect for your healthcare choices

Our team is always happy to explain consultation fees and Medicare rebates before your appointment.

 

Our Commitment to You

By charging a gap fee, Top Health Doctors can continue to provide:

  • Experienced, caring GPs
  • Longer consultations
  • Better access to appointments
  • Strong doctor–patient relationships
  • High standards of care across all locations

Your health deserves time, attention, and continuity and our pricing supports that commitment.

Book an Appointment

To learn more about our mixed billing, gap fees, or to book an appointment at your nearest Top Health Doctors location, please contact our clinic or book online.